CSM Review: Education SIS Platform

State University · Submitted 5/9/2026 · 42h ago

SLA: Amber

Auto-flagged issues:

• Outbound ALM connector not configured

Application Basics

App nameEducation SIS Platform

Slugesis

Ownerlakshmi.iyer@university.edu

IndustryEducation

CriticalityStandard

Hierarchy

Parent nodeAcademic Administration

Modules4 L5 modules

Workflow & Users

Workflow typeW2

User count10 users

Connectors1 connectors

KB Template

TemplateEducation — SIS

Onboarding Checklist

0/6 items verified

License check

Verify tenant has valid license for the requested SKU and user count.

Region & data residency

Confirm data residency requirements match tenant's region configuration.

Security review

Review connector credentials and access permissions for security compliance.

Billing alignment

Confirm billing plan supports the requested workflow type and user count.

Technical readiness

Verify connector URLs are reachable and credentials are valid.

Customer kickoff scheduled

Confirm kickoff call is scheduled with the Application Owner.

CSM Notes (private)