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Aarav — Tenant Admin
BRD
BRD — Customer Onboarding Digital Journey
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# BRD — Customer Onboarding Digital Journey ## 1. Overview End-to-end digital onboarding for personal loan applicants, targeting a 10-minute application-to-sanction journey. ## 2. Business Context Current personal loan onboarding takes 2–3 days due to manual document collection and verification. Digital onboarding targets same-day sanction for pre-approved customers. ## 3. Functional Requirements - **FR-ONB-001**: Mobile-first application form with progressive disclosure - **FR-ONB-002**: Pre-fill from Aadhaar e-KYC data - **FR-ONB-003**: Income verification via Account Aggregator (AA) framework - **FR-ONB-004**: Real-time credit decisioning for pre-approved customers ## 4. Acceptance Criteria - AC-01: Application completion rate > 70% on mobile - AC-02: Pre-approved customer gets sanction letter within 10 minutes - AC-03: AA consent flow completes within 60 seconds
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BRD — Customer Onboarding Digital Journey
1. Overview
2. Business Context
3. Functional Requirements
4. Acceptance Criteria
