In ReviewCR-LOS-0007W3
Update KYC — Add Video KYC Flow
Acme Bank > Retail Banking > Lending > Home Loans > LOS > KYC
20h left
SLA Progress58%
Before
1## KYC Module — Business Requirements Document
2_
3### 1. Overview
4The KYC (Know Your Customer) module governs identity verification for all retail lending customers at Acme Bank.
5_
6### 2. Business Context
7Regulatory compliance with RBI KYC Master Direction 2016 (amended 2023) mandates robust customer identification procedures before onboarding.
8_
9### 3. Functional Requirements
10- Aadhaar OTP-based e-KYC via UIDAI API
11- Document upload for OVDs (Passport, DL, Voter ID)
12- CKYC registry push and retrieval
13- Risk categorisation (Low/Medium/High)
14_
15### 4. Acceptance Criteria
16- Document must be machine-readable
17- Verification response < 3s
18- CKYC upload within 3 business days
19_
20### 5. Regulatory References
21- RBI KYC Master Direction 2016
22- PMLA 2002 Section 12
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After
1## KYC Module — Business Requirements Document
2_
3### 1. Overview
4The KYC (Know Your Customer) module governs identity verification for all retail lending customers at Acme Bank. This update adds Video KYC (V-CIP) as an alternative channel.
5_
6### 2. Business Context
7Regulatory compliance with RBI KYC Master Direction 2016 (amended 2023) mandates robust customer identification procedures before onboarding. RBI circular dated Jan 2024 permits Video-based Customer Identification Process (V-CIP) as a valid KYC method.
8_
9### 3. Functional Requirements
10- Aadhaar OTP-based e-KYC via UIDAI API
11- **Video KYC (V-CIP) with live photo capture and liveness detection**
12- Document upload for OVDs (Passport, DL, Voter ID)
13- CKYC registry push and retrieval
14- Risk categorisation (Low/Medium/High)
15- **Liveness score threshold: > 0.92**
16_
17### 4. Acceptance Criteria
18- Document must be machine-readable
19- **Liveness score > 0.92 for Video KYC**
20- Verification response < 3s
21- CKYC upload within 3 business days
22- **Video KYC session recording retained for 2 years**
23_
24### 5. Regulatory References
25- RBI KYC Master Direction 2016 (amended 2023)
26- RBI Circular on V-CIP dated January 9, 2024
27- PMLA 2002 Section 12
Request Details
Requestor:Rahul Verma
Submitted:5/3/2026
KYCVideo KYCV-CIPDigital
Approver Chain
KR
Kavita Rao
Approved
Domain Specialist
"Regulatory alignment confirmed. V-CIP compliant with RBI Jan 2024 circular."
5/3/2026, 4:00:00 PM
DN
Devraj Nair
Pending
Tech Lead
AD
Anita Desai
Pending
Product Owner