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Aarav — Tenant Admin
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US — Video KYC Flow for Digital Customers
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## User Story: Video KYC Flow **As a** digital-first loan applicant **I want to** complete KYC verification via video call **So that** I can avoid visiting a branch and complete my loan application from home ### Acceptance Criteria - [ ] Customer can initiate V-CIP session from mobile app or web portal - [ ] System captures live photo and compares with OVD photo (liveness check) - [ ] Agent can view customer's OVD in real-time during video call - [ ] Session is recorded and stored for 8 years per RBI requirement - [ ] System generates V-CIP completion certificate with timestamp and session ID ### Technical Notes - Integration with Jio Meet / Zoom SDK for video infrastructure - Face match API: AWS Rekognition or Azure Face API - Storage: Encrypted S3 bucket with 8-year retention policy
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User Story: Video KYC Flow
Acceptance Criteria
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